MISSION & PROGRAMS

Mission:
The mission of High Hopes is to foster a vibrant community where horse and human interactions improve lives. Our vision is a future where our equine-assisted services transform and enrich the lives of participants and volunteers, promoting a more engaged, resilient, and fulfilled life. We strive to provide a supportive environment where individuals experience physical, emotional, and cognitive growth, as well as freedom, mobility, and accomplishment. Through these experiences, participants gain independence and build self-esteem. Additionally, we are committed to ensuring our programs are accessible to everyone who might benefit, regardless of financial means.

Our organization conducts Equine Assisted Services in accordance with the EQUUS Foundation Guidelines on Qualifications of Organizations Conducting Equine Assisted Services (EAS).
Our organization provides outreach and/or public education programs involving horses.
Our organization is directly responsible for the care and shelter of equines involved in our programs.
100% of our total programs and services are equine-related.

Our organization does not CURRENTLY use satellite, overflow, foster, and/or outreach facilities.
Summary of organization's recent accomplishments, goals, strategies to achieve the goals, and capabilities to meet the goals, including its long-term plans to sustain its programs:
In FY2024, 282 individuals participated in therapeutic programs, benefiting from the power of the horse-human connection. The primary declared diagnoses included 14.18% physical, 12.41% emotional, 39.36% cognitive, and 34.04% with no declared diagnosis. In addition, 160 individuals participated in training, education, and leadership programs, 115 individuals participated in volunteer training and enrichment programs, and 1,450 individuals benefited from our community outreach.
     
     In 2024, High Hopes first introduced its Parkinson’s Program, an innovative 8-week program designed to provide a unique and transformative experience of equine-assisted movement and connection for individuals with Parkinson’s and their caregivers; expanded our Veterans Program by introducing our first 6-week program specifically for women veterans; and established a new and exciting partnership with Mitchell College (new London, CT), to create an experiential education elective for undergraduate students.
     
     In 2024, High Hopes launched a new Strategic Plan (2024-2027), laying the foundation for transformational growth under the leadership of Missy Lamont. Our four strategic priorities are:
     
     -Workforce Development: High Hopes recognizes and values excellent individuals serving in paid and volunteer roles and intends to maintain and expand the high level of professionalism, dedication, and passion in its future workforce.
     
     -Meeting the Needs of the Community: High Hopes recognizes the ongoing and emerging needs of the community it serves and is committed to being responsive and adaptable in meeting those needs.
     
     Financial Sustainability: Sound operational and fiscal management, combined with a robust commitment to fundraising, are essential for the long-term sustainability of mission delivery.
     
     -Communications: The mission and services of High Hopes are beneficial and contribute to a healthy community. Enhanced efforts to more effectively communicate such benefits and their impact on a broader scope of constituents are a top priority.
     
     This multi-year plan focuses on enhancing impact, expanding programs, and ensuring long-term sustainability while focused on communications, financial stability, meeting the needs of the community, and workforce development. Two key priorities include expanding our equine-assisted service (therapeutic riding, horsemanship, and wellness programs) and strengthening the organization’s capacity for growth and innovation through workforce development (human and equine), financial planning, and strategic partnerships. Sustainability is embedded in our approach, measured in financial health, staffing resilience, and program impact.



Please describe what steps your organization takes to ensure that:
1) all interactions between your equines and people are mutually beneficial and conducted in accordance with the Guidelines for Human-Equine Interactions stated below;
2) all equines in the care of our organization and/or equines that participate in the organization's program have access to clean drinking water at all times; nutritious food in sufficient quantity, including natural forage such as pasture grass and/or hay; appropriate veterinary, farrier, and dental care; shelter and protection from the weather; sufficient safe space to move around comfortably on a daily basis; and daily opportunity to freely interact and have contact with other equines:

1) High Hopes programs and equine-assisted services would not be possible without our herd of equine partners, and our commitment to them is to provide the best possible environment to minimize stress and ultimately maximize the quality of life. High Hopes has documented policies outlining the criteria for equine care and participation, stress monitoring, safety protocols, and continuous alignment with our mission:
     
     -Selection and Matching: Each equine is carefully selected for participation in our programs based on temperament, physical ability, and suitability for specific activities. This process includes an assessment and ongoing evaluations to ensure each horse is well-suited for their role.
     
     -Stress Monitoring and Opt-Out Mechanisms:
     Equines are continuously monitored for signs of stress, fatigue, or discomfort by trained staff and volunteers. If an equine exhibits signs of stress or discomfort, they are removed from the activity, and their participation is reevaluated. We prioritize our equines’ autonomy, allowing them to “opt out” when necessary.
     
     -24/7 Monitoring: To further ensure the well-being of our herd, High Hopes has implemented a state-of-the-art camera system, allowing our team to monitor horses in the bard and paddocks at all times. This technology supports early detection of health concerns and enhances our ability to respond promptly to any signs of distress.
     
     -Training and Supervision: Our staff receive ongoing training in equine behavior, safety, and welfare, ensuring that all interactions prioritize the health and dignity of our equines.
     
     -Emergency Preparedness: High Hopes maintains detailed contingency and first aid plans to address any unforeseen emergencies.
     
     -Environmental Conditions: We take care to minimize the impact of our programs on the equine environment, maintaining clean, safe, and enriching spaces for our herd.
     
     2) The health and well-being of each member of the High Hopes herd is at the heart of all we do. Our equine partners live 24/7 in paddocks on our 127-acre campus in Old Lyme, CT, where they can roam, graze, and move freely. Each paddock features a run-in shed and an automatic waterer. In addition to food and water, High Hopes provides regular veterinary care, farrier visits, dental care, arthritis medication, nutritional vitamins, specialized diets, and specific medications and supplements when required. We also prioritize regular chiropractic work and equine massage, helping to ensure physical comfort and promote and support optimal performance during equine-assisted activities throughout the year.

Equine Assisted Services (EAS):
Our organization provides the following Equine Assisted Services (EAS):
    Therapeutic/Adaptive Riding
    Therapeutic/Adaptive Unmounted Horsemanship
    Psychotherapy/Counseling
    Occupational Therapy/Physical Therapy/Speech-Language Pathology
    Personal Development Learning

11: Total number of Equine Assisted Service Providers at High Hopes Therapeutic Riding

     1. Barbara Abrams

         FACILITY PARTICIPATION:

         High Hopes Therapeutic Riding

         RELATIONSHIP: Independent Contractor

         SERVICES PROVIDED:

         Therapeutic/Adaptive Riding

         Therapeutic/Adaptive Unmounted Horsemanship

         Psychotherapy/Counseling

         Personal Development Learning

         DEGREES, LICENSES AND/OR CERTIFICATIONS

         PATH Intl. Certified Therapeutic Riding Instructor
Ph.D. in Social Services
Licensed Professional Counselor

     2. Carolyn Jagielski

         FACILITY PARTICIPATION:

         High Hopes Therapeutic Riding

         RELATIONSHIP: Employee

         SERVICES PROVIDED:

         Occupational Therapy/Physical Therapy/Speech-Language Pathology

         DEGREES, LICENSES AND/OR CERTIFICATIONS

         State of CT Licensed Physical Therapist
PATH Intl. Certified Therapeutic Riding Instructor

     3. Dawn Nelligan

         FACILITY PARTICIPATION:

         High Hopes Therapeutic Riding

         RELATIONSHIP: Employee

         SERVICES PROVIDED:

         Therapeutic/Adaptive Riding

         Therapeutic/Adaptive Unmounted Horsemanship

         Occupational Therapy/Physical Therapy/Speech-Language Pathology

         DEGREES, LICENSES AND/OR CERTIFICATIONS

         PATH Intl. Advanced Instructor
Therapeutic Recreation Specialist
Occupational Therapists

     4. Elizabeth Atherton

         FACILITY PARTICIPATION:

         High Hopes Therapeutic Riding

         RELATIONSHIP: Employee

         SERVICES PROVIDED:

         Therapeutic/Adaptive Riding

         Therapeutic/Adaptive Unmounted Horsemanship

         DEGREES, LICENSES AND/OR CERTIFICATIONS

         PATH Intl. Certified Therapeutic Riding Instructor, CTRI and PATH Intl Equine Specialist in Mental Health and Learning, ESMHL

     5. Hayley Plas

         FACILITY PARTICIPATION:

         High Hopes Therapeutic Riding

         RELATIONSHIP: Employee

         SERVICES PROVIDED:

         Therapeutic/Adaptive Riding

         Therapeutic/Adaptive Unmounted Horsemanship

         DEGREES, LICENSES AND/OR CERTIFICATIONS

         PATH Intl. Certified Therapeutic Riding Instructor
PATH Intl. Supervisor

     6. Juli Yudkin

         FACILITY PARTICIPATION:

         High Hopes Therapeutic Riding

         RELATIONSHIP: Employee

         SERVICES PROVIDED:

         Therapeutic/Adaptive Riding

         Therapeutic/Adaptive Unmounted Horsemanship

         DEGREES, LICENSES AND/OR CERTIFICATIONS

         PATH Intl Certified Therapeutic Riding Instructor, CTRI
CHA Level 3 English
CHA Level 1 Western

     7. Kim Severance

         FACILITY PARTICIPATION:

         High Hopes Therapeutic Riding

         RELATIONSHIP: Employee

         SERVICES PROVIDED:

         Therapeutic/Adaptive Riding

         Therapeutic/Adaptive Unmounted Horsemanship

         DEGREES, LICENSES AND/OR CERTIFICATIONS

         PATH Intl. Certified Therapeutic Riding Instructor
PATH Intl. ESMHL
MS, CTRS
Masterson Method MMES

     8. Lily Bensko

         FACILITY PARTICIPATION:

         High Hopes Therapeutic Riding

         RELATIONSHIP: Employee

         SERVICES PROVIDED:

         Therapeutic/Adaptive Riding

         Therapeutic/Adaptive Unmounted Horsemanship

         DEGREES, LICENSES AND/OR CERTIFICATIONS

         PATH Intl. Certified Therapeutic Riding Instructor. Lily is a seasonal employee and not listed on our website.

     9. Marci Bender

         FACILITY PARTICIPATION:

         High Hopes Therapeutic Riding

         RELATIONSHIP: Employee

         SERVICES PROVIDED:

         Therapeutic/Adaptive Riding

         Therapeutic/Adaptive Unmounted Horsemanship

         DEGREES, LICENSES AND/OR CERTIFICATIONS

         PATH Intl Master Certified Therapeutic Riding Instructor, CTRI

     10. Megan Ellis

         FACILITY PARTICIPATION:

         High Hopes Therapeutic Riding

         RELATIONSHIP: Employee

         SERVICES PROVIDED:

         Therapeutic/Adaptive Riding

         Therapeutic/Adaptive Unmounted Horsemanship

         DEGREES, LICENSES AND/OR CERTIFICATIONS

         PATH Intl. Advanced Level Certified Therapeutic Riding Instructor
PATH Intl. Evaluator and Mentor

     11. Melissa Saracino Lamont

         FACILITY PARTICIPATION:

         High Hopes Therapeutic Riding

         RELATIONSHIP: Employee

         SERVICES PROVIDED:

         Therapeutic/Adaptive Riding

         Personal Development Learning

         DEGREES, LICENSES AND/OR CERTIFICATIONS

         PATH Intl. Certified Therapeutic Riding Instructor
Bachelor of Science degree in Recreation, Parks, and Tourism Management, specializing in Commercial and Community Recreation from Pennsylvania State University
Equine-Facilitated Learning from the HERD Institute

Overview of our programs involved with providing EAS to individuals with special needs:
     High Hopes Therapeutic Riding, Inc. (High Hopes) is one of the oldest and largest therapeutic riding centers in the United States. Founded in 1974, High Hopes is a 120-acre facility with a herd of 14 horses, 24 staff members, and more than 330 volunteers. We operate year-round with both indoor and outdoor riding facilities and an extensive sensory trail.
     
     The challenges our participants face include muscular dystrophy, cerebral palsy, autism, Down syndrome, visual and hearing impairments, emotional and social behavior disorders, and traumatic brain and spinal cord injuries. High Hopes participants ages range from 4 to 77 years and come from 60 towns throughout Connecticut. More than three-quarters of participants children or teenagers.
     
     All High Hopes programs have individualized, targeted, and attainable goals, and range from therapeutic riding to horse care and management, to a range of specialty programs including summer camps and veterans' programs, depending on participants' needs, interests, and disabilities. Participation benefits include improved balance, mobility, coordination, and physical strength and, just as importantly, the fostering of appropriate behavior, confidence, and self-esteem. High Hopes emphasizes educational and outreach programs and collaborative partnerships to enable wide-spread participation.
     
     High Hopes is a PATH Intl. Premier Accredited Center and currently (FY 24-25) has contracts to provide services to the Regional School District 18, New London School System, Stonington Public Schools, Safe Futures, and Lumibility. In addition, High Hopes has participants paid for by the CT Department of Developmental Services (DDS).

Overview of our programs involved with providing outreach and/or public education programs involving horses:
     High Hopes offers several Open Houses and cultivation events throughout the year, inviting community members to visit our facility and to see our program in action. During these open houses staff and volunteers are on hand to provide information and education, and answer questions.
     
     Additionally, High Hopes welcomes multiple field trips from schools and universities during the academic year. The purpose of these field trips ranges from career development opportunities for students seeking careers in equine-assisted services or equine care to students enrolled in programs that provide services to individuals with disabilities.
     
     Last, High Hopes welcomes groups from area school districts, group homes, senior centers, and social service agencies. The primary purpose of these visits is to create awareness of our program and/or provide a one-time experiential equine-assisted services opportunity.
     
     We have seen a dramatic increase in outreach activities at our facility this year and are looking for additional attendance for the annual Horse Show Week and our annual fundraising gala in June. New cultivation events and open houses are being planned to highlight the programs and changing developments that have been initiated by High Hopes such as our One Health initiative.
     
     High Hopes is celebrating its 50th Anniversary in 2024. We anticipate many opportunities to celebrate the benefits of Equine Interactions within the community.

Research/Medical Use of Equines:
Our organization has made equines available for research studies or medical training.
Please explain where and for what purpose equines are/were provided to use in research or medical training. 
     Equines have participated in a master thesis research project evaluating equine behaviors during rider mount. This is a one time research project conducted by a employee.

Religious Affiliation:
Our organization does not promote religious education, religious purposes, or a specific religious faith or use donations for religious education or religious purposes; require participants to be of a certain faith; require participation in religious, instruction, activities or services; or require participation in prayer, worship, religious instruction or other religious activities as a condition of receiving social or secular services offered. 

Auction Donation:
Our organization has never allowed, or would not consider allowing, an equine to be sold, transferred, released, or otherwise placed into possession of any person or organization that would cause or allow the equine to be sold at auction for slaughter. 

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POLICIES: INTAKE, ASSESSMENT & TRAINING

Prior to a horse being accepted and/or arriving at the facility, the organization has the following policies in place:
    The owner of a potential equine is interviewed over the phone or in person prior to seeing the equine
    The equine is evaluated at its place of residence
    The owner completes an application/contract which constitutes the agreement between the owner and our organization when the equine is acquired from the equine's owner other than by purchase from an auction or kill pen, or by seizure or by abandonment
    The owner is financially responsible for the shipping of the equine to and from the organization
    If health records are not available or are out-of-date, our veterinarian will administer appropriate vaccinations
    A health certificate signed by a veterinarian and dated no more than seven days prior to arrival is provided to our organization either prior to or upon arrival of the equine attesting to the health status of the equine

Trial Period: Check all that apply:
    Equines are on trial for 60 or more days
    The trial period may be reduced based on the equine's progress
    During the trial period, the organization accepts total financial responsibility for the care of the equine, including board, feed, shoeing and any necessary veterinary care
    During the trial period, the organization accepts financial responsibility for the care of the equine, including board, feed, shoeing and any necessary veterinary care, up to a fixed amount agreed upon by the organization and the owner
    The trial period may be terminated by either the organization or the owner for any reason

Upon intake, the organization has the following quarantine policy in place:
    The equine is confined to a designated and separate area for isolation and quarantine at the facility for a prescribed period of time

The typical length of quarantine is:   20 to 30 days

Following arrival of the equine at the facility, the following is performed:
    Physical examination to include temperature, pulse and respiration by a trained staff member upon arrival
    A Henneke Body Conditioning Score or other body conditioning score is assigned by a trained staff member upon arrival
    Photographs are taken of each equine upon arrival at the facility and kept with the equine's health records
    The equine is scanned to check for a microchip

Horses are assessed for following skills and behaviors:
    Retrieval from a pasture/paddock
    Leading with a halter and lead rope
    Temperament, disposition and attitude, such as rated from very calm to very high spirited
    Saddling
    Bridling
    Lunging
    Loading onto and unloading off a trailer
    Mounting and dismounting
    Riding at the walk
    Riding at the trot
    Riding at the canter
    Riding by a beginner and/or unbalanced rider
    Driving (Pulling a carriage)
    Tolerance to unusual objects and loud noises
    Known vices, i.e., cribbing, biting, kicking, weaving, stall walking, etc
    Grooming
    Bathing
    Clipping
    Tolerance to multiple handlers at the same time

Our organization has the following policies and procedures in place pertaining to the ongoing assessment of horses in its care:
    Physical examination by a veterinarian at least annually
    The Henneke Body Condition score or other body conditioning score is updated at least annually by the veterinarian
    Vaccinations are administered at least annually
    Photographs are taken of each equine annually and kept with the equine's health records
    Equines at our facility may be treated by an equine chiropractor
    Equines at our facility may be treated by an equine acupuncturist
    Equines at our facility may be treated by an equine massage therapist

Our organization has the following policies and procedures in place pertaining to the weight-carrying or workload capabilities of horses/equines that are ridden in our care:
    Our organization evaluates at least annually and maintains a written record of the weight-carrying and workload limitations for each equine that is ridden

The following variables are considered in determining the weight-carrying and workload limitations for each equine that is ridden:
    Equine age, weight, breed, body condition, fitness, balance, health and soundness
    Equine conformation to include the top line, length of back, strength and width of loin, bone density (measured by the circumference of the cannon bone just below the knee)
    Size, shape, condition and angle of the hooves
    Participant weight, height, body proportions, balance, fitness and riding skills as well as behavioral issues and safety concerns
    Weight and proper fit of the saddle and other equipment
    Terrain and footing in the working environment
    Duration and frequency of working sessions, as the frequency with which an equine is subjected to maximum weight carrying and/or workload
    Nature and pace of work, repetitive or varied, radius of turns, degree of incline and regularity of footing when equine is subject to maximum weight-carrying capacity
    Temperature and/or weather conditions
    Seasonal impact on the equines' workload and weight-carrying capabilities and limitations


Horses provided formal training (groundwork or riding):   As needed; no set schedule

Additional information about our intake, assessment & training policies and practices:
Horses are selected and obtained by High Hopes solely on the basis of their suitability for use in the High Hopes programs. The staff, led by our Equine Operations Director, will determine each horse’s usefulness in fulfilling program needs and will perform on-going evaluations of the existing herd of horses. As unmet needs are determined, the staff will search for prospective horses to meet these needs. We look for soundness at the walk, trot and canter with rhythmic and balanced gaits. The horse should be obedient to both voice and leg aids, quiet and well-mannered on the ground, and accepting of assistive devices and equipment. The horse must work easily in hand and tolerate one or more people walking and trotting beside the horse to assist the rider.
     
     A horse being seriously considered for use in the program will undergo a trial period at High Hopes during which they will be evaluated and assessed by the High Hopes personnel and systematically introduced to all possible aspects of potential work.
     
     Horses coming on to the property are required to up to date on all vaccinations. If coming from out of state, a Health Certificate is required. Any prospective horse brought onto High Hopes property must go through an isolation period of up to 30 days before introduction to the herd. Once a horse passed its isolation period the horse will be placed in a paddock with 2 to 3 horses of suitable temperament and dietary needs. During the horse’s on-site trial period, if they are performing well and demonstrating suitability to meet the program’s needs, a veterinary "pre-purchase" exam will be scheduled and performed by our veterinarian to ensure that they are healthy and able to perform in the intended manner.
     
     Some of the horses at High Hopes are here under a free lease arrangement with the horse owner. Typically, our free lease horses come from homes where they no longer can be actively ridden due to the owner's personal circumstances. Occasionally a program need cannot be met with a free lease or donated horse and High Hopes will purchase a suitable equine partner.
     
     High Hopes horses typically serve 2 participants per day, four to five days a week. They receive routine farrier care, vaccinations, regular fecal egg counts/deworming and dental care. We are also able to offer complementary therapies such as chiropractic and acupuncture, massage, and trigger point myotherapy. Our horses live outdoors full-time, year-round, in small herd paddocks at our 120-acre facility, where they always have shelter available in three-sided sheds and automatic waterers. Daily care and feeding is provided by staff and a dedicated group of volunteers.
     
     Every horse under High Hopes care receives ongoing monitoring to ensure emerging needs are addressed and health maintained. When a horse shows signs of physical or mental fatigue, we take steps to correct the problem. Physical issues are addressed after consultation with our veterinary provider, and we implement the prescribed treatment or rehab plans. Horses that show signs of being unhappy with their work are first evaluated to see if there is an underlying physical problem that needs to be addressed. If that is not the case, then we look to see how the horse is being handled or the type of work it is being asked to perform and if changes can be made to make the horse more comfortable. If after all these steps have been taken and the horse is still not able to work then steps will be taken to retire the horse, and its placement will maximize the future humane care and protection of the horse.
     
     In the case of a free lease the horse will be returned to its owners care, if feasible. In the case of donated and purchased horses High Hopes will seek to place the horse in the appropriate care of a new party and ownership is transferred to that party. In some cases, once a horse retires from High Hopes program its ownership cannot be transferred and its on-going care will be borne by High Hopes either at its own facility or if possible, at Mitchell Farms, an equine retirement facility in Salem, CT. To ensure that our retired horses receive the best possible care High Hopes has established an Equine Care Fund and actively raises money to support this program. Money from the Equine Care Fund ensures that High Hopes can provide the best possible care for our horses until their last days, without impacting our on-going programs costs.

POLICIES: BREEDING

The organization has the following policies related to breeding and stallions:
    Our organization does not conduct breeding of equines owned or under the care of our organization.
    Our main facility where our organization conducts its programs does NOT breed equines.

POLICIES: EUTHANASIA

The organization has the following policies related to euthanasia:
    Our organization will never have an equine euthanized for space
    Our organization will have an equine euthanized upon the recommendation of the veterinarian if the equine is a threat to itself, other equines, or people
    Our organization will have an equine euthanized upon the recommendation of the veterinarian after all reasonable treatment options have been explored
    Euthanasia is done on site when possible to decrease trauma from transport
    Disposal of the carcass is handled within 24 hours

The following are authorized to administer the procedure for your organization in accordance with state laws:
    Veterinarian

POLICIES: RE-HOMING

View Re-homing Agreement
Our organization has the following re-homing (adoption/purchase) policies and procedures in place:
    All potential adopters/purchasers complete a written contract which constitutes the agreement between our organization and the new owner
    Our organization does NOT re-home an equine to first time equine owners
    Our organization will only re-home an equine to a location where another equine resides
    Potential adopters/purchasers must visit our organization and be observed with the equine on site
    The distance of a potential adopter/purchaser's home from our facility is a consideration for when re-homing an equine
    Our organization conducts a site visit of the adopter/purchaser's facility before the transfer of the equine to the adopter/purchaser's facility

Our organization has the following policies and procedures related to horses that need to be retired, are no longer able to contribute to the mission of the organization, and/or are no longer manageable:
    Equines may remain at our organization for their lifetimes
    Equines may be found suitable homes by our organization
    Equines may be returned to their owners
    In the case an equine is unmanageable and demonstrates repeated dangerous behaviors, the equine may be euthanized upon the recommendation of the veterinarian
    In the case an equine is unsound and/or unhealthy and cannot be treated to relieve suffering, the equine may be euthanized upon the recommendation of the veterinarian
    The organization will accept financial responsibility for equines in the current care of the organization that need to be retired or are no longer able to contribute to the mission of the organization if all alternatives have been explored to find the equine an appropriate placement and space is not available for the equine to remain at the organization.

The uploaded Re-homing agreement includes the following re-homing (adoption/purchase) statements:
    The agreement states that the re-homed equine CANNOT be sold, adopted, transferred, auctioned, released, given away, or otherwise placed into the possession of another individual or organization under any circumstances and must be returned to our organization should the adopter decide that he/she is no longer able, or no longer wishes, to care for the equine.
    The agreement reflects that any individual or organization in possession of the equine as of the date of the agreement and any time thereafter is bound to not sell the equine at auction for slaughter or allow the equine to be sold, transferred, released, or otherwise placed into possession of any person or organization that will cause or allow the equine to be sold at auction for slaughter.
    The agreement states that re-homed equines cannot be bred
    The agreement states that if there is any breach of contract the equine must be returned to our organization
    The agreement states that our organization reserves the right to make scheduled visits

Our organization requires references from the following:
    Veterinarian
    Farrier
    Personal/Other

Transfer of ownership occurs:   Immediately (at the time of adoption/purchase) or less than one year

The average equine re-homing (adoption/purchase) fee received by your organization:
Not applicable; None received


Additional information about our rehoming policies and practices:
Horses are often transferred to a not-for-profit equine retirement facility nearby or frequently adopted by known entities, staff and volunteers who have an organizational history with High Hopes and the equine in question.

EQUINE CARE & SHELTER/FACILITY INFORMATION

Total facilities at which our organization cares for and shelters horses used in our programs: 1
Our organization does not CURRENTLY use satellite, overflow, foster, and/or outreach facilities.

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High Hopes Therapeutic Riding
36 Town Woods Road Old Lyme CT 06371
Currently operational
Total number of horses/equines currently involved with your programs, under your care, and/or owned by your organization at this facility: 13

Maximum capacity of horses at this facility: 25

Does your organization own, lease or use a part of this facility? Own

Provide the contact information for the individual or organization responsible for investigating abuse in the county where the facility is located, including mailing address, email address, and phone information.
     Old Lyme, Connecticut Animal Control 3 Machnik Drive, Old Lyme, CT, 06371 Phone (860) 434-1605, ext. 244 Animal Control Officer: Lynn Philemon Animal Control Unit Connecticut Department of Agriculture 450 Columbus, Suite 702, Hartford, CT 06103 Phone: (860) 713-2506 Fax: (860) 713-2515 Supervisor: Raymond Connors Email: agr.animalcontrol@ct.gov

Does your organization conduct Equine Assisted Services (EAS) at this facility in accordance with the EQUUS Foundation Guidelines on Qualifications of Organizations Conducting Equine Assisted Services (EAS)? Yes

Total number of Equine Assisted Service Providers AT THIS FACILITY, including instructors, specialists, therapists, counselors, coaches and/or facilitators (full-time, part-time, volunteer, independent contractors, and/or providers accompanying clients) that conduct Equine Assisted Services (EAS) in accordance with the EQUUS Foundation Guidelines on Qualifications of Organizations Conducting Equine Assisted Services (EAS) AT THIS FACILITY:  11

Equine Assisted Service Providers Assigned to this Facility: (see Equine Assisted Service Provider Section below for details)

     1. Barbara Abrams
     2. Carolyn Jagielski
     3. Dawn Nelligan
     4. Elizabeth Atherton
     5. Hayley Plas
     6. Juli Yudkin
     7. Kim Severance
     8. Lily Bensko
     9. Marci Bender
     10. Megan Ellis
     11. Melissa Saracino Lamont

Each horse at High Hopes has an individualized feeding plan, reviewed regularly by our Equine Operations Director. Horses are generally fed grain in individual feed bags – no grain is shared and is measured out separately for each horse.

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High Hopes Therapeutic Riding

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Veterinarian Information
Veterinarian: Luvie Abell, DVM
Clinic Name: Grand Prix Equine
434 Main Street South
Bridgewater   CT   06752
Phone: 860-342-8889

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Overview: High Hopes Therapeutic Riding (*Main)
Total acreage dedicated specifically to the horses: 40
Our organization has use of the following at this facility:
Structures/Barns: 1  Run-in sheds: 14
Pastures: 12  Paddocks/Pens/Turnout Areas: 1
Uncovered Outdoor Rings: 1  Covered Outdoor Rings: 0  Indoor Rings: 1
















Are the organization's rules, restrictions and warnings (signage) conspicuously posted in easily accessible locations?    Yes    
Are the organization's emergency contacts, including veterinarian contact information, conspicuously posted in easily accessible locations?    Yes    
Are human and equine first aid kits easily accessible?     Yes    

Regarding all shelters where horses are housed including run-in sheds:
Do horses have assigned stalls in the barn/structure(s) or exclusively assigned shelter locations where they are separated from other horses with a barrier?    Yes    
How many hours per day, on average, are horses stalled or restricted to these sheltered exclusive shelter locations? 0-3;
How often are the stalls/shelters cleaned, i.e., kept in good repair and free of standing water, accumulated waste, sharp objects and debris? 6-7 Days a Week
Do all stalls/shelters allow horses to lie down, stand up and turn around and provide protection from inclement weather (wind, sleet, rain, snow and extreme temperatures)?    Yes    
Are stalls/shelters kept in good repair, with adequate ceiling height, and free of standing water, accumulated waste, sharp objects and debris?    Yes    
Are floors constructed and maintained for both good drainage and traction?    Yes    
Is there a ventilation and circulation system in place to allow free flow of air to control temperature, and humidity, and to prevent air stagnation?    Yes    
Is wiring inaccessible to horses and maintained for safety in all areas of facility?    Yes    
Are fire prevention/protection measures (fire alarms, extinguishers and sprinkler systems) maintained and in good working order?     Yes    
Is there adequate lighting to ensure safety in all areas of facility?     Yes    
How many hours per day, on average, are horses turned out:
    Equines are out 24/7 except when they are used for the conduct of the organization's programs

The following describes the pastures at this facility:
    This facility has a written plan in place for pasture management, which includes guidelines for seeding, fertilizing, irrigation, mowing, dragging, harrowing, manure removal, removal of debris, the control of poisonous plants, and a schedule for cleaning
    A dedicated staff person(s) is responsible for pasture management
    All pastures are fenced to prevent escape or injury
    Electric fencing is used; electric wires or tape fence are visibly marked
    Fencing checks, such as broken or missing planks, loose fence posts, exposed or loose nails, detached wires, etc., are done regularly
    Pastures are rotated
    Pastures have natural protection for equines (i.e., trees)
    Pastures have man-made protection for equines (i.e., shelters)

The following describes the turnout areas other than pastures at this facility:
    This facility has a written plan in place for the maintenance of turnout areas, which includes a schedule for cleaning, manure removal, and dragging
    A dedicated staff person(s) is responsible for the maintenance of turnout areas
    All turnout areas are fenced to prevent escape or injury
    Electric fencing is used; electric wires or tape fence are visibly marked
    Turnout areas have man-made protection for equines (i.e., shelters)
    Fencing checks, such as broken or missing planks, loose fence posts, exposed or loose nails, detached wires, etc., are done regularly

The following policies and procedures are in place at the facility to restrict public access and to keep horses safe:
    The property owner, staff member or caretaker lives on the premises and ensures that public access is restricted and is responsible for the security of the facility and equines
    There is a practice in place to monitor equines overnight
    By Appointment Only signs are posted.
    No Trespassing signs are posted
    Hold Harmless signs are posted
    Authorized Personnel Only signs are posted
    Visitors are only permitted at specific times
    Visitors are only permitted in specific areas

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Equine Care/Emergency Preparedness: High Hopes Therapeutic Riding (*Main) 2025 and 2024 This section is required.

Horse Health Care/Barn Management Records: What system is used to collect and store health/horse care records?
    Onsite computer with onsite backup storage system
    Onsite computer with cloud-based backup storage system
    Our organization would use free cloud-based barn management software if available

The following items are consistent with our feed management plan and practices:
    Equines are provided with individualized feeding plans, including supplements, according to the equine's age, breed/type, condition, size, work level and any health issues, consisting of nutritious food provided in sufficient quantity and access to adequate natural forage, or be fed daily, or as recommended by the organization's veterinarian
    Feed plans are determined in consultation with a veterinarian
    Supplement plans are determined in consultation with a veterinarian
    Equines are fed grain in individual stalls
    Equines are fed grain in groups
    Staff and/or volunteers are trained in proper feed measurements and protocols and observed periodically to ensure they are feeding correctly
    The feed chart is centrally located and updated as needed
    The area(s) where hay, feed, grain, and supplements are stored are kept clean, free of debris and chemicals, and protected from weather and other animals in rodent-proof and mold-proof containers and grain bins
    Feed, supplements and hay types are clearly labeled
    Water sources, i.e., buckets, troughs, automatic waterers, etc. are kept clean, free of contaminants, debris and chemicals, protected from weather and other animals, and be positioned or affixed to minimize spillage.
    Medications are kept in a secure area

Is clean, potable water available at all times for all equines, or if not at all times, at least twice daily?     Yes    

Hoof Care: How often is hoof care provided for each equine? Every 4-8 weeks and when an issue arises

Dental Care: How often is dental care provided for each equine? Annually and when an issue arises

Horse checks: How often are equines visually and physically checked by personnel at the facility? Every day or 6 days a week

Our organization has the following parasite and fly/insect control protocols in place, including remedies used to control flies and insects:
    Fly/Insect Control Remedies:
    Fly parasites
    Fly Traps and Tapes
    Fly Spray Repellent
    Fly Masks
    Fly Sheets
    Fans

The following represent the biosecurity practices in place at facility:
    Our organization follows the biosecurity guidelines of our veterinarian
    Sick, affected and/or quarantined equines do not have contact with other equines or other animals
    The organization has a written biosecurity plan
    Staff are trained in best practices related to biosecurity
    Volunteers are trained in best practices related to biosecurity
    A specific individual is trained and assigned to care for sick, affected and/or quarantined equines
    Sick, affected and/or quarantined equines are cared for last if the caretaker must also care for healthy equines
    Restricted access signs are posted at primary points of access to sick, affected and/or quarantined equines
    Hand sanitizers are available at all primary points of access to sick, affected and/or quarantined equines
    Footbaths are available at all primary points of access to sick, affected and/or quarantined equines
    Manure and bedding from sick, affected and/or quarantined equines is removed from the facility - not put in open air piles, and not spread on pastures
    Quarantine areas, such as stalls, aisle ways, paddocks, and common areas, are cleaned (and needed, disinfected) after conclusion of the quarantine.
    Trailers/vans used by sick, affected and/or quarantined equines are cleaned and disinfected after each use and cleaning takes place away from where equines are sheltered
    Equipment used by sick, affected and/or quarantined equines is not shared
    Equipment used by sick, affected and/or quarantined equines is cleaned of organic debris and disinfected after each use
    Latex gloves, or equivalent gloves, are worn when working with sick, affected and/or quarantined equines

The following represent the manure removal practices in place at facility:
    Manure is stored in dumpster(s)
    Manure is hauled, sold or given away
    Manure piles are composted or spread on pastures
    Our organization adheres to the manure management guidelines set by the state, local authorities, and/or our organization's veterinarian

The following steps are taken to help staff and volunteers readily identify each horse on the property:
    Equines are assigned the same exclusive stall/shelter location each day
    Name plates are located on the stall/shelter location
    Photos are located on the stall/shelter location
    Equines wear halters with nametags
    A notebook or binder with photos and information on each equine is easily accessible
    A map/diagram is posted showing the location of each equine with equine names and photos
    Equine photos and profiles are available on the website
    Staff/volunteers are provided training on conformation, markings, colors, and breeds
    Team leaders work with new staff/volunteers until they are able to identify the equines

Our organization has the following policies and procedures in place pertaining to tack, apparel and equipment:
    Saddles are shared
    Saddle pads are shared
    Blankets, sheets and turn out apparel are fitted and utilized for each equine appropriate to the equine's needs and the weather conditions
    Blankets, sheets and turn out apparel are cleaned regularly as needed
    Tack is cleaned only when needed
    Tack is inspected for overall working condition before each use by trained personnel
    Tack is assessed for fit before each use by trained personnel
    Tack is assessed for fit by trained personnel when an equine's body condition changes
    Tack is assessed for fit by trained personnel when an equine's disposition changes
    This facility enlists the services of a professional saddle fitter at least once a year
    Assigned tack is clearly labeled
    Tack is stored in a climate-controlled location
    Helmets are shared
    Helmets are replaced after a fall
    Helmets are replaced at least every five years.

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Emergency Preparedness: High Hopes Therapeutic Riding: *Main This section is required.
The following plans, policies, and procedures are in place at the facility to handle emergencies and address weather related issues, fire safety procedures, and/or any additional hazardous scenarios the facility could potentially experience:
    Emergency procedures are posted prominently
    Emergency phone numbers are posted prominently
    The facility owns or has access to a generator
    The facility maintains at least two weeks of hay, feed, shavings and medications
    The facility collects and maintains medical information from staff, volunteers, and clients
    The facility maintains appropriate liability and/or workers' compensation insurance
    The organization has a written emergency preparedness/safety plan (EPP)
The written EPP addresses the following areas:
    Local fire department and/or the state's emergency planning department procedures
    Medical emergencies for clients, staff, and volunteers
    Medical emergencies for equines
    Evacuation plans
    Power outages
    Fire
    Natural Disasters - thunderstorm, hurricanes, earthquakes, tornados, etc
    Terrorist attacks
    Protocols to notify emergency personnel
    Building/facility exit plans


The facility follows the specific procedures to help PREVENT emergency situations:
    Smoking is strictly prohibited
    NO SMOKING signs are posted prominently
    Hay is stored away from permanent or temporary structures where equines are stalled
    Permanent or temporary structures where equines are stalled are kept free of dust, cobwebs, trash, cleaning rags, and other flammable items
    Aisles and doorways are kept clear

How often are the following checked or performed?
Fire Extinguishers are checked: Monthly
Smoke detectors are checked: Annually
Fence lines are checked: Daily
Turnout Areas are checked: Daily
Sprinkler systems are checked: Not at all/NA
Fire drills are conducted: Semi-annually
Review of safety protocols with staff are conducted: Semi-annually
Review of safety protocols with volunteers are conducted: Semi-annually
The Emergency Preparedness Plan is reviewed and updated: Semi-annually

Equine Transportation: 4= Onsite: 1 (1 + 0) + Offsite: 3
2-horse van/trailer with truck:
    1 Owned onsite  0 Access onsite but not owned  3 Access offsite;
3-horse van/trailer with truck:
    0 Owned onsite  0 Access onsite but not owned  0 Access offsite;
4-horse van/trailer with truck:
    0 Owned onsite  0 Access onsite but not owned  0 Access offsite;
6-horse van/trailer with truck:
    0 Owned onsite  0 Access onsite but not owned  0 Access offsite;
8-horse van/trailer with truck:
    0 Owned onsite  0 Access onsite but not owned  0 Access offsite;
10-horse van/trailer with truck:
    0 Owned onsite  0 Access onsite but not owned  0 Access offsite;

GOVERNANCE, MANAGEMENT & FINANCIAL REPORTING

Financial Reporting
Budget:  $2M to $5M
Equine Budget:   $150K to $250K
Month Fiscal Year Ends: 06
Type of Financial Reporting (Audit, Review, Compilation): Audit
Type of IRS Filing (990, 990-EZ, 990-N): 990


Governing Body:
Board meetings per year:  4
Number of Board Members:  18  Number of Voting Board Members:  18

Board Compensation:
Is the Board Chair compensated?  No  Is the Treasurer compensated?  No
Are there any other Voting Board Members that are compensated?  No

Board/Staff Relationships:
Are any members of the Board, Staff or Program Participants related to each other through family or business relationships? Yes
If yes, provide the name, title, responsibility and family/business relationship of each Board, Staff member and/or Program Participant.
Sarah Kitchings Keenan, Board Member (son is a participant)
     Margaret Mummert, Board Member (daughter is a participant and volunteer)

Board/Staff Affiliations:
Are any Board members providing services to your organization or compensated by your organization, or are any Board members or staff members associated with and/or compensated by another organization with a relationship or business affiliation to your organization? No

Conflict of Interest:
Does your organization have a written conflict of interest policy that ensures that any compensated board member is a NON-VOTING (Independent) board member or that any compensated board member or any board member related to a compensated staff member, independent contractor, or any related board members, or any individual or organization that might benefit from a board decision, abstains from voting on issues impacting such compensation and requires officers, directors or trustees, and key employees to disclose at least annually in writing interests that could give rise to conflicts?  Yes


Compliance:
Below is a list all local, state and federal licenses held by the organization, and/or accreditations or compliances with the published standards of an accrediting organization, if applicable:  High Hopes has Premier accreditation from the Professional Association of Therapeutic Horsemanship, International (PATH Intl) and is fully compliant with all standards for facility and equine care/selection required for this accreditation. High Hopes is also accredited by the Certified Horsemanship Association.

Organization documents available on our website:
    Most recent Financials
    Most recent IRS Form 990
    Most recent Annual Report
    Equine Intake Guidelines
    Volunteer Handbook

Organization documents available on request:
    Most recent Financials
    Most recent IRS Form 990
    Most recent Annual Report
    Equine Intake Guidelines
    Adoption/Foster Agreement
    Volunteer Handbook
    Staff Handbook
    Bylaws


Staff & Volunteers:
Chief Staff Officer (CSO):  Melissa Saracino Lamont
Employees/Independent Contractors:   Full-Time:  16  Part-Time:  8  Volunteers:  336
Staff Recruitment, Screening and Training processes including employees and independent contractors:
    Prospective staff/independent contractors complete a written application/agreement
    Our organization has a practice in place to ensure that the organization has sufficient knowledge of the background of prospective staff and independent contractors that may impact the safety of your clients and your horses, such as whether prospective staff/independent contractors serving in the capacity as staff have been convicted of a sexual offense or convicted for animal cruelty or neglect. Such practices must comply with local, state, and federal mandates.
    Staff and/or contractors are required to complete a Liability Release/Hold Harmless Agreement
    Staff and/or contractors are required to provide Emergency Medical Information
    Staff and/or contractors are required to sign a Photo Release
    Prospective staff/independent contractors are required to undergo a Background Check
    Staff and/or contractors provide parent/guardian information if applicable
    Staff and/or contractors have a written job description
    Staff and/or contractors are evaluated on an annual and as needed basis or with any change in their job description
    Staff and/or contractors are updated on all the organization's policies and procedures on an annual and as needed basis or with any change in policy or procedure
    Staff and/or contractors receive training that includes safety guidelines, confidentiality, equine handling, equine identification, and emergency procedures; additional training is job specific
    Staff and/or contractors have a supervisor and is responsible for keeping their supervisor up to date on work related activities
    The organization provides a handbook to every member of the staff, including employees and/or independent contractors serving in staff positions;
    The handbook includes information, such as hours of work, vacation, sick leave, dress code, cell phone usage, and the protocol for dismissal
    The handbook is reviewed annually and updated
    One or more staff members or contractors are trained in CPR and human first aid
    One or more staff members or contractors are trained in equine first aid

Volunteer Recruitment, Screening and Training processes:
    Prospective volunteers complete a written application/agreement
    Our organization has a practice in place to ensure that the organization has sufficient knowledge of the background of prospective volunteers that may impact the safety of your clients and your horses, such as whether prospective volunteers have been convicted of a sexual offense or convicted for animal cruelty or neglect. Such practices must comply with local, state, and federal mandates.
    Volunteers required to complete a Liability Release/Hold Harmless Agreement
    Volunteers are required to provide Emergency Medical Information
    Volunteers are required to sign a Photo Release
    Prospective volunteers are required to undergo a Background Check
    Volunteers provide parent/guardian information if applicable
    Volunteers have written job descriptions
    Volunteers are updated on all the organization's policies and procedures on an annual and as needed basis or with any change in policy or procedure
    Volunteers receive training that includes safety guidelines, confidentiality, equine handling, equine identification, and emergency procedures; additional training is job specific
    Volunteers are assigned a supervisor (staff member and/or senior volunteer) and is responsible for keeping their supervisor up to date on work related activities
    The supervisor assesses the volunteer's abilities and assigns specific duties to the volunteer based on their skills
    The organization records and maintains written attendance information and hours on every volunteer
    The organization provides a Volunteer Handbook to every volunteer
    The Volunteer Handbook includes volunteer-related information, such as hours of work, dress code, cell phone usage, and the protocol for dismissal
    The Volunteer Handbook is reviewed annually and updated
    The organization holds regular orientation sessions for volunteers and prospective volunteers that includes an overview of the organization, its mission, activities, volunteer responsibilities and expectations, safety guidelines, and a tour of the facility